PRIVACY POLICY
Effective Date: 01 October 2026
Last Updated: 01 October 2026
At Gaamie, we believe that every journey should be experienced with freedom, confidence, and peace of mind. That includes your journey with us online.
This Privacy Policy explains how Gaamie collects, uses, stores, shares, and protects your personal information when you visit our website, https://www.gaamie.com, purchase our products, communicate with us, or otherwise interact with our services.
We respect your privacy and are committed to handling your personal information responsibly and transparently.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it in the appropriate manner.
1. WHO WE ARE
This website is operated under the Gaamie brand.
For the purposes of this Privacy Policy, references to "Gaamie", "we", "our", or "us" mean the business entity that owns and operates the Gaamie brand and website.
Website: https://www.gaamie.com
Email: wecare@gaamie.com
Business Name: Stutaa Matrix LLP
Registered Address: Hyderabad, India
For questions, requests, or concerns relating to your personal information, you may contact us using the details provided above.
2. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information.
2.1 Personal and Contact Information
When you place an order, create an account, contact us, or otherwise interact with us, we may collect:
* Full name
* Email address
* Mobile number
* Billing address
* Shipping and delivery address
* Other contact information you voluntarily provide
2.2 Order and Transaction Information
When you purchase products from Gaamie, we may collect and process information relating to your transaction, including:
* Products purchased and order details
* Order number and purchase history
* Order value, discounts, and applicable taxes
* Payment status and transaction references
* Delivery, shipping, cancellation, return, refund, and exchange information
Payments may be processed by third-party payment service providers. We do not intend to collect or store complete payment card details, banking passwords, or payment authentication credentials on our own systems. Such information is handled by the relevant payment provider in accordance with its practices and applicable requirements.
2.3 Technical and Usage Information
When you visit our website, certain information may be collected automatically, depending on your browser, device, and website settings. This may include:
* IP address
* Browser type and version
* Device type and operating system
* Pages visited and links clicked
* Time spent on pages
* Referring website or source
* Website performance and diagnostic information
* Cookie identifiers and similar tracking information
We use this information to understand website performance, improve the shopping experience, maintain security, and identify technical issues.
2.4 Communications and Customer Support
If you contact us through email, telephone, WhatsApp, website forms, or other available channels, we may process the information you provide, including your contact details, enquiries, feedback, and correspondence.
We may retain relevant communications to respond to your enquiry, resolve complaints, provide after-sales support, and maintain appropriate business records.
2.5 Marketing Preferences
If you choose to receive marketing communications from us, we may use your contact information and relevant shopping interactions to send updates about products, collections, offers, launches, and brand communications.
You can opt out of promotional communications at any time, subject to the methods and limitations described in this Policy.
3. HOW WE USE YOUR INFORMATION
We use personal information for legitimate business purposes, including:
1. Order fulfilment: Processing purchases, confirming orders, arranging delivery, and providing order updates.
2. Customer support: Responding to questions, complaints, return requests, refund requests, and other service enquiries.
3. Payments and refunds: Facilitating payment processing, transaction verification, refunds, and reconciliation.
4. Website operations: Maintaining, improving, and personalising website functionality and the shopping experience.
5. Business analytics: Understanding website traffic, customer interactions, product interest, and sales performance.
6. Marketing and promotions: Sending permitted promotional messages, product announcements, and offers in accordance with your preferences and applicable law.
7. Security and fraud prevention: Detecting suspicious activity, preventing misuse, protecting transactions, and safeguarding our website and customers.
8. Legal and regulatory compliance: Meeting applicable tax, accounting, consumer protection, record-keeping, and other legal obligations.
9. Business administration: Maintaining appropriate records, resolving disputes, and managing our business operations.
We will process personal information for purposes that are disclosed to you or otherwise permitted by applicable law.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies to support website functionality and understand how visitors interact with our services.
These technologies may be used for the following purposes:
Essential cookies: To enable core website functions, security, shopping cart functionality, and checkout.
Performance and analytics cookies: To understand website usage, visitor behaviour, and technical performance.
Preference cookies: To remember certain choices and improve your browsing experience.
Advertising and measurement technologies: Where implemented, to measure advertising effectiveness, understand campaign performance, or deliver relevant advertisements.
You may be able to manage cookies through your browser settings and, where available, our website's cookie preference tools.
Disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.
5. HOW WE SHARE YOUR INFORMATION
Gaamie does not sell your personal information to third parties for their own independent marketing purposes.
We may share relevant information with trusted third parties when necessary to operate our business and provide our services.
These may include:
5.1 Payment Service Providers
Payment gateways and payment service providers that facilitate transactions, payment verification, refunds, and related payment services.
5.2 Shipping and Logistics Partners
Courier companies, delivery partners, fulfilment providers, and logistics service providers that require relevant information to deliver your orders and manage returns.
5.3 Website and Technology Providers
Website hosting providers, e-commerce platform providers, cloud storage providers, security providers, technical support providers, and other service providers that help us operate our website.
5.4 Analytics and Advertising Providers
Where used, analytics platforms, advertising networks, and marketing service providers may receive certain technical, usage, or campaign-related information to measure performance and improve marketing effectiveness. Depending on the technology implemented, this may include cookie identifiers or other online identifiers.
5.5 Professional Advisers and Authorities
We may disclose information to auditors, legal advisers, regulators, law enforcement authorities, courts, or government agencies where necessary or legally required.
5.6 Business Transfers
If our business undergoes a merger, restructuring, acquisition, sale, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
We seek to ensure that service providers handling personal information on our behalf are subject to appropriate contractual, confidentiality, and security obligations.
6. THIRD-PARTY PLATFORMS AND LINKS
Our website may contain links to third-party platforms or services, including payment providers, social media platforms, marketplace listings, and other external websites.
If you access those services, your interactions may be governed by their own privacy policies, terms, and practices.
Gaamie does not control the privacy practices of independent third-party websites and encourages you to review their policies before sharing personal information with them.
Purchases made through external marketplaces, such as Amazon or Flipkart, may also be subject to the privacy policies and terms of those respective platforms.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal requirements.
The retention period may depend on:
* The nature of the information
* Whether an order or customer support matter remains active
* Applicable tax, accounting, and regulatory record-retention requirements
* The need to establish, exercise, or defend legal claims
* Security, fraud prevention, and dispute-resolution requirements
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements.
8. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical, organisational, and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the systems and services used, these measures may include access restrictions, secure service configurations, authentication controls, and appropriate security practices.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
9. YOUR PRIVACY RIGHTS
Subject to applicable law and the circumstances of the request, you may have the right to:
* Request information about the personal data we process about you.
* Request correction of inaccurate or incomplete personal information.
* Request deletion of personal information where legally permissible.
* Withdraw consent where processing is based on consent.
* Raise a grievance or privacy-related concern.
* Exercise any additional rights available to you under applicable law.
To exercise an applicable right, please contact us using the details in the **Contact Us** section.
We may need to verify your identity before acting on a request to protect your information against unauthorised disclosure or alteration.
Some requests may be subject to legal exceptions, including obligations to retain transaction, tax, accounting, or other records.
We will respond to requests in accordance with applicable legal requirements.
10. MARKETING COMMUNICATIONS
We may send promotional communications where permitted by applicable law and, where required, with your consent.
These communications may include information about new products, travel accessories, collections, offers, campaigns, and other Gaamie updates.
You can opt out of promotional emails by using the unsubscribe mechanism included in the message, where available. You may also contact us directly to request that promotional communications stop.
For promotional messages sent through other channels, you may use the available opt-out mechanism or contact us.
Please note that opting out of marketing communications does not prevent us from sending essential service messages relating to an order, payment, delivery, return, refund, security matter, or other necessary transaction.
11. CHILDREN'S PRIVACY
Our website is intended for individuals who are legally able to make purchases or use the website under applicable law.
We do not knowingly seek to collect personal information from children in circumstances where parental consent or other safeguards are required and have not been satisfied.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action in accordance with applicable law.
12. INTERNATIONAL DATA PROCESSING
Some of our website, technology, analytics, payment, or other service providers may process or store information in locations outside your state or country.
Where personal information is transferred or processed across borders, we will take steps required under applicable law and use appropriate safeguards where necessary.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, legal requirements, or privacy practices.
Any revised version will be published on this page with an updated "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. CONTACT US
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Brand: Gaamie
Website: https://www.gaamie.com
Email: Insert official customer support email
Business Name: Stutaa Matrix LLP
We will review and address privacy-related enquiries in accordance with applicable law.
Gaamie — For Those Who Seek.
Your journey matters to us. So does your privacy.
Effective Date: 01 October 2026
Last Updated: 01 October 2026
At Gaamie, we believe that every journey should be experienced with freedom, confidence, and peace of mind. That includes your journey with us online.
This Privacy Policy explains how Gaamie collects, uses, stores, shares, and protects your personal information when you visit our website, https://www.gaamie.com, purchase our products, communicate with us, or otherwise interact with our services.
We respect your privacy and are committed to handling your personal information responsibly and transparently.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it in the appropriate manner.
1. WHO WE ARE
This website is operated under the Gaamie brand.
For the purposes of this Privacy Policy, references to "Gaamie", "we", "our", or "us" mean the business entity that owns and operates the Gaamie brand and website.
Website: https://www.gaamie.com
Email: wecare@gaamie.com
Business Name: Stutaa Matrix LLP
Registered Address: Hyderabad, India
For questions, requests, or concerns relating to your personal information, you may contact us using the details provided above.
2. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information.
2.1 Personal and Contact Information
When you place an order, create an account, contact us, or otherwise interact with us, we may collect:
* Full name
* Email address
* Mobile number
* Billing address
* Shipping and delivery address
* Other contact information you voluntarily provide
2.2 Order and Transaction Information
When you purchase products from Gaamie, we may collect and process information relating to your transaction, including:
* Products purchased and order details
* Order number and purchase history
* Order value, discounts, and applicable taxes
* Payment status and transaction references
* Delivery, shipping, cancellation, return, refund, and exchange information
Payments may be processed by third-party payment service providers. We do not intend to collect or store complete payment card details, banking passwords, or payment authentication credentials on our own systems. Such information is handled by the relevant payment provider in accordance with its practices and applicable requirements.
2.3 Technical and Usage Information
When you visit our website, certain information may be collected automatically, depending on your browser, device, and website settings. This may include:
* IP address
* Browser type and version
* Device type and operating system
* Pages visited and links clicked
* Time spent on pages
* Referring website or source
* Website performance and diagnostic information
* Cookie identifiers and similar tracking information
We use this information to understand website performance, improve the shopping experience, maintain security, and identify technical issues.
2.4 Communications and Customer Support
If you contact us through email, telephone, WhatsApp, website forms, or other available channels, we may process the information you provide, including your contact details, enquiries, feedback, and correspondence.
We may retain relevant communications to respond to your enquiry, resolve complaints, provide after-sales support, and maintain appropriate business records.
2.5 Marketing Preferences
If you choose to receive marketing communications from us, we may use your contact information and relevant shopping interactions to send updates about products, collections, offers, launches, and brand communications.
You can opt out of promotional communications at any time, subject to the methods and limitations described in this Policy.
3. HOW WE USE YOUR INFORMATION
We use personal information for legitimate business purposes, including:
1. Order fulfilment: Processing purchases, confirming orders, arranging delivery, and providing order updates.
2. Customer support: Responding to questions, complaints, return requests, refund requests, and other service enquiries.
3. Payments and refunds: Facilitating payment processing, transaction verification, refunds, and reconciliation.
4. Website operations: Maintaining, improving, and personalising website functionality and the shopping experience.
5. Business analytics: Understanding website traffic, customer interactions, product interest, and sales performance.
6. Marketing and promotions: Sending permitted promotional messages, product announcements, and offers in accordance with your preferences and applicable law.
7. Security and fraud prevention: Detecting suspicious activity, preventing misuse, protecting transactions, and safeguarding our website and customers.
8. Legal and regulatory compliance: Meeting applicable tax, accounting, consumer protection, record-keeping, and other legal obligations.
9. Business administration: Maintaining appropriate records, resolving disputes, and managing our business operations.
We will process personal information for purposes that are disclosed to you or otherwise permitted by applicable law.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies to support website functionality and understand how visitors interact with our services.
These technologies may be used for the following purposes:
Essential cookies: To enable core website functions, security, shopping cart functionality, and checkout.
Performance and analytics cookies: To understand website usage, visitor behaviour, and technical performance.
Preference cookies: To remember certain choices and improve your browsing experience.
Advertising and measurement technologies: Where implemented, to measure advertising effectiveness, understand campaign performance, or deliver relevant advertisements.
You may be able to manage cookies through your browser settings and, where available, our website's cookie preference tools.
Disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.
5. HOW WE SHARE YOUR INFORMATION
Gaamie does not sell your personal information to third parties for their own independent marketing purposes.
We may share relevant information with trusted third parties when necessary to operate our business and provide our services.
These may include:
5.1 Payment Service Providers
Payment gateways and payment service providers that facilitate transactions, payment verification, refunds, and related payment services.
5.2 Shipping and Logistics Partners
Courier companies, delivery partners, fulfilment providers, and logistics service providers that require relevant information to deliver your orders and manage returns.
5.3 Website and Technology Providers
Website hosting providers, e-commerce platform providers, cloud storage providers, security providers, technical support providers, and other service providers that help us operate our website.
5.4 Analytics and Advertising Providers
Where used, analytics platforms, advertising networks, and marketing service providers may receive certain technical, usage, or campaign-related information to measure performance and improve marketing effectiveness. Depending on the technology implemented, this may include cookie identifiers or other online identifiers.
5.5 Professional Advisers and Authorities
We may disclose information to auditors, legal advisers, regulators, law enforcement authorities, courts, or government agencies where necessary or legally required.
5.6 Business Transfers
If our business undergoes a merger, restructuring, acquisition, sale, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
We seek to ensure that service providers handling personal information on our behalf are subject to appropriate contractual, confidentiality, and security obligations.
6. THIRD-PARTY PLATFORMS AND LINKS
Our website may contain links to third-party platforms or services, including payment providers, social media platforms, marketplace listings, and other external websites.
If you access those services, your interactions may be governed by their own privacy policies, terms, and practices.
Gaamie does not control the privacy practices of independent third-party websites and encourages you to review their policies before sharing personal information with them.
Purchases made through external marketplaces, such as Amazon or Flipkart, may also be subject to the privacy policies and terms of those respective platforms.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal requirements.
The retention period may depend on:
* The nature of the information
* Whether an order or customer support matter remains active
* Applicable tax, accounting, and regulatory record-retention requirements
* The need to establish, exercise, or defend legal claims
* Security, fraud prevention, and dispute-resolution requirements
When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements.
8. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical, organisational, and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the systems and services used, these measures may include access restrictions, secure service configurations, authentication controls, and appropriate security practices.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
9. YOUR PRIVACY RIGHTS
Subject to applicable law and the circumstances of the request, you may have the right to:
* Request information about the personal data we process about you.
* Request correction of inaccurate or incomplete personal information.
* Request deletion of personal information where legally permissible.
* Withdraw consent where processing is based on consent.
* Raise a grievance or privacy-related concern.
* Exercise any additional rights available to you under applicable law.
To exercise an applicable right, please contact us using the details in the **Contact Us** section.
We may need to verify your identity before acting on a request to protect your information against unauthorised disclosure or alteration.
Some requests may be subject to legal exceptions, including obligations to retain transaction, tax, accounting, or other records.
We will respond to requests in accordance with applicable legal requirements.
10. MARKETING COMMUNICATIONS
We may send promotional communications where permitted by applicable law and, where required, with your consent.
These communications may include information about new products, travel accessories, collections, offers, campaigns, and other Gaamie updates.
You can opt out of promotional emails by using the unsubscribe mechanism included in the message, where available. You may also contact us directly to request that promotional communications stop.
For promotional messages sent through other channels, you may use the available opt-out mechanism or contact us.
Please note that opting out of marketing communications does not prevent us from sending essential service messages relating to an order, payment, delivery, return, refund, security matter, or other necessary transaction.
11. CHILDREN'S PRIVACY
Our website is intended for individuals who are legally able to make purchases or use the website under applicable law.
We do not knowingly seek to collect personal information from children in circumstances where parental consent or other safeguards are required and have not been satisfied.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action in accordance with applicable law.
12. INTERNATIONAL DATA PROCESSING
Some of our website, technology, analytics, payment, or other service providers may process or store information in locations outside your state or country.
Where personal information is transferred or processed across borders, we will take steps required under applicable law and use appropriate safeguards where necessary.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, legal requirements, or privacy practices.
Any revised version will be published on this page with an updated "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
14. CONTACT US
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Brand: Gaamie
Website: https://www.gaamie.com
Email: Insert official customer support email
Business Name: Stutaa Matrix LLP
We will review and address privacy-related enquiries in accordance with applicable law.
Gaamie — For Those Who Seek.
Your journey matters to us. So does your privacy.